Return & Refund Policy – Seasons Craft

Return Policy

• Time Frame: Returns must be made within 30 days of the delivery date.
• Condition of the Product: Items must be returned in their original condition, unwashed and unused. Products showing signs of wear or damage may not be eligible for a return.
• Return Shipping: Customers are responsible for return shipping costs. We recommend using a trackable shipping service or purchasing shipping insurance.
• Customized Products: Personalized or custom-made blankets are not eligible for returns due to the nature of these unique products.
• Sale Items: Only regular priced items may be refunded, unfortunately sale items cannot be returned.
• Packaging: Items must be returned in their original packaging to ensure they are adequately protected in transit.
• Tags and Labels: All tags and labels should be intact and attached to the product
• Return Authorization: To ensure a smooth return process, please obtain a return authorization from our customer service before sending your item back.
• Refund Inspection: We will inspect the returned product upon arrival and send an email notification confirming the receipt and status of your refund.
• Restocking Fee: Please note, a small restocking fee may be applied for returned items.